iiyama ProLite TF4938UHSC-B2AG – 15pt PCAP 49″ Open Frame Touchscreen Display

iiyama ProLite TF4938UHSC-B2AG

15pt PCAP 49″ Open Frame Touchscreen Display

The 4K UHD (3840×2160) Open Frame TF4938UHSC Monitor is the ideal interactive display solution for education, kiosks, interactive Digital Signage and in-store communications.

• Description
• Specifications
• Warranty
• Downloads

• PROLITE TF4938UHSC-B2AG (EOL) REPLACED BY: PROLITE TF4939UHSC-B1AG
  49″ 15pt Open Frame PCAP touch monitor with edge-to-edge glass

  The 4K UHD (3840×2160) Open Frame TF4938UHSC Monitor is the ideal interactive display solution for education, kiosks, interactive Digital Signage and in-store communications. The Projective Capacitive (PCAP) touch technology with 15 touch points ensures a seamless and accurate touch response. Featuring a metal housing with 60950-1 ball-drop proof, scratch-resistant, edge-to-edge glass and an IPS panel; this display can be used in landscape, portrait and face-up orientation in the most demanding environments for maximum flexibility and accessibility. Either as a stand-alone wall mounted solution or built-in a desk or kiosk thanks to its Open Frame mounting holes.

  TOUCH TECHNOLOGY – CAPACITIVE
  This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.

  OPEN FRAME LFD
  Open frame monitors feature special mounting screw holes on all sides of the monitor that can be used for installing the monitor. Open Frame monitors are an ideal solution for kiosk integrators and Instore Retail.

  24/7
  24/7 displays are designed for a continuous operation.

  AG COATING
  The anti-glare coating is used in professional-grade displays to help avoid issues with reflections and external light sources affecting colour reproduction, contrast and sharpness. It also makes the screen less susceptible to dust, grease and dirt marks.

  TOUCH THROUGH-GLASS
  This through glass touch screen works right through glass and can turn glass surfaces into an interactive touch screen display. Use it on storefront windows, real estate office, in-store for POS or restaurants.

• Feature	Description
  DISPLAY CHARACTERISTICS
  Design	Edge to edge glass, Open Frame
  Diagonal	48.5″, 123.2cm
  Panel	IPS LED, AG coated glass
  Native resolution	3840 x 2160 @60Hz (8.3 megapixel 4K UHD)
  Aspect ratio	16:9
  Panel brightness	500 cd/m² (420 cd/m² with touch)
  Light transmittance	84%
  Static contrast	1100:1
  Response time (GTG)	8ms
  Viewing zone	Horizontal/Vertical: 178°, Right/Left: 89°/89°, Up/Down: 89°/89°
  Colour support	16.7 million 8-bit
  Horizontal Sync	30 – 83kHz
  Viewable area W x H	1073.8 x 604mm, 42.3 x 23.8″
  Pixel pitch	0.2796mm
  Bezel colour and finish	Black, matte
  TOUCH
  Touch technology	Projective capacitive
  Touch points	15 (HID, only with supported OS)
  Touch accuracy	±2.5mm
  Touch method	Stylus, finger, glove (latex)
  Touch interface	USB
  Supported operating systems	All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
  Through-Glass	6mm
  Palm rejection	Yes
  INTERFACES / CONNECTORS / CONTROLS
  Analog signal input	VGA x1 (max. 1920×1200 @60Hz)
  Digital signal input	DVI x1 (max. 1920×1200 @60Hz)<br>HDMI x2 (v.2.0 x1 max. 3840×2160 @60Hz, v.1.4 x1 max. 3840×2160 @30Hz)<br>DisplayPort x1 (v.1.2 max. 3840×2160 @60Hz)
  Audio input	Mini jack x1
  Monitor control input	RS-232c x1 (Get/Set Command)
  RJ45 (LAN)	x1
  IR	x1
  Audio output	Mini jack x1<br>Speakers 2 x 8W
  HDCP	Yes
  Extra	Handles, touch through-glass<br>Kiosk mode: Yes
  Max. non-stop operating time	24/7
  Glass thickness	4mm
  Glass hardness	7H
  60950 Ball drop test	Yes
  Water and dust protection	IP54 (front)
  Housing (bezel)	Metal
  OSD key lock	Yes
  Remote control lock	Yes
  OSD languages	EN, DE, FR, ES, IT, RU, NL, PL
  Control buttons	Power, Left, Right, Up, Down, Menu, Source/Enter
  User controls	Picture (Picture mode, Backlight, Contrast, Brightness, Chroma, Phase, Sharpness, Colour temperature, Reset)<br>Sound (Treble, Bass, Balance, Volume, Mute, Speaker, Audio source, Reset)<br>Screen (Aspect, Adjust screen, Touch feature)<br>Setting (Language, Schedule, Power save, Control setting, Network settings, Advanced, Information, All reset)
  Plug & Play	DDC2B
  Orientation	Landscape, Portrait, Face-up
  VESA mounting	400 x 200mm
  Mini PC mount	VESA 100 x 100, NUC INTEL
  Operation temperature range	0°C – 40°C
  Storage temperature range	-20°C – 2°C
  ACCESSORIES INCLUDED
  Cables	Power, USB, HDMI, DP, IR-Extender
  Guides	Quick start guide, safety guide
  Cable cover	Yes
  Remote control	Yes (Batteries included)
  Power supply unit	Internal
  Power supply	AC 100 – 240V, 50/60Hz
  Power usage	135W typical, 1.0W standby, 1.0W off mode
  Regulations	CE, TÜV-Bauart, EAC, RoHS support, ErP, WEEE, cULus, REACH
  REACH SVHC	Above 0.1%: Lead
  Product dimensions W x H x D	1154 x 684 x 73.5mm
  Box dimensions W x H x D	1280 x 835 x 245mm
  Pallet volume	8 pcs
  Pallet dimensions W x H x D	1300 x 1250 x 1796mm
  Weight (without box)	33.3kg
  Weight (with box)	34kg
  EAN code	4948570117239

• Warranty	Product	Cover
  Visioncare	Desktop LCD products (Monitors)  (17″ – 43″)	3 years on-site UK warranty. (Upgrades to 5 years available)
  Touchcare	LCD touchscreen products	3 years repair and return. (Upgrades to on-site & 5 years available)
  LFD	Large Format Displays Standard Warranty	3 years collect and return (Upgrade to swap, installation & 5 years available) Download

  HOW TO ACTIVATE YOUR WARRANTY

  There is no need to pre-register your warranty, just follow the six simple steps below to activate your warranty should the need arise. First-class service is assured by our experienced engineers and customer service helpdesk.

  Step one – Check that all connections have been properly made.

  Step two – Check the set-up in the user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.

  Step three – If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 01926 819 189. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.

  Step four – Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.

  Step five – Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.

  Step six – Please ensure your product is clean and presentable before packaging it in the original box for collection.

  * Proof of purchase may be required

  ON-SITE SWAP OUT

  PIONEERING CUSTOMER SERVICE.

• Document	Download Link
  User Manual	DOWNLOAD
  Technical Specification	DOWNLOAD
  Drawing	DOWNLOAD
  UK Energy Label	DOWNLOAD