iiyama ProLite TF3239MSC-W1AG – 12pt PCAP 32″ Open Frame Touchscreen Display

iiyama ProLite TF3239MSC-W1A

12pt PCAP 32″ Open Frame Touchscreen Display

The Full HD (1920×1080) TF3239MSC Open Frame monitor with slim borders is the ideal display solution for interactive shop windows, education, kiosks and in-store communications.

• Description
• Specifications
• Warranty
• Downloads

• PROLITE TF3239MSC-W1AG

  32″ 12pt Open Frame PCAP interactive large format display

  The Full HD (1920×1080) TF3239MSC Open Frame monitor with slim borders is the ideal display solution for interactive shop windows, education, kiosks and in-store communications. The Projective Capacitive (PCAP) touch technology with 12 touch points ensures a seamless and accurate touch response. Thanks to the touch-through-glass technology it’s possible to turn glass surfaces into touchscreens. It can be installed in landscape, portrait and face-up orientation for maximum flexibility and accessibility. With its AMVA3 LED panel, it offers exceptional colour performance, high contrast and wide viewing angles. Featuring a metal housing with a 60950-1 ball-drop proof, scratch-resistant, edge-to-edge glass, this display can be installed in the most demanding environments and build in different set-ups as a result of its Open Frame side mounting holes. For ease of integration, the TF3239MSC can be equipped with optional external mounting brackets (OMK4-4) making it an ideal solution for kiosk integrators and interactive multimedia.

  TOUCH TECHNOLOGY – CAPACITIVE

  This technology uses a sensor-grid of micro-fine wires integrated into the glass that covers the screen. Touch is detected because electrical characteristics of the sensor grid change when human finger is placed on the glass. Thanks to the glass overlay this technology is highly durable, and the touch function remains unaffected even if the glass is scratched. It offers perfect picture performance and will work with human finger (also latex gloved) and stylus-pen.
  
  

  TOUCH THROUGH-GLASS

  This through glass touch screen works right through glass and can turn glass surfaces into an interactive touch screen display. Use it on storefront windows, real estate office, in-store for POS or restaurants.
  
  

  OPEN FRAME LFD

  Open frame monitors feature special mounting screw holes on all sides of the monitor that can be used for installing the monitor. Open Frame monitors are an ideal solution for kiosk integrators and Instore Retail.
  
  

  AG COATING

  The anti-glare coating is used in professional-grade displays to help avoid issues with reflections and external light sources affecting colour reproduction, contrast and sharpness. It also makes the screen less susceptible to dust, grease and dirt marks
  
  

  24/7

  24/7 displays are designed for a continuous operation.
  

• Feature	Description
  DISPLAY CHARACTERISTICS
  Design	Edge to edge glass, Open Frame
  Diagonal	31.5″, 80cm
  Panel	AMVA3 LED, Anti-glare coated glass
  Native resolution	1920 x 1080 @60Hz (2.1 megapixel Full HD)
  Aspect ratio	16:9
  Panel brightness	500 cd/m²
  Light transmittance	84%
  Static contrast	3000:1
  Response time (GTG)	8ms
  Viewing zone	Horizontal/Vertical: 178°, Right/Left: 89°/89°, Up/Down: 89°/89°
  Colour support	16.7 million
  Horizontal Sync	30 – 83kHz
  Viewable area W x H	698.4 x 392.8mm, 27.5 x 15.5″
  Pixel pitch	0.3637mm
  Bezel colour and finish	White, matte
  Recommended usage	Retail, education
  TOUCH
  Touch technology	Projective capacitive
  Touch points	12 (HID, only with supported OS)
  Touch accuracy	±3mm
  Touch method	Stylus, finger, glove (latex)
  Supported operating systems	All iiyama monitors are Plug & Play and compatible with Windows and Linux. For details regarding the supported OS for the touch models, please refer to the driver instruction file available in the downloads section.
  Through-Glass	6mm
  Palm rejection	Yes
  INTERFACES / CONNECTORS / CONTROLS
  Analog signal input	VGA x1
  Digital signal input	HDMI x2<br>DisplayPort x1
  Audio input	Mini jack x1
  Monitor control input	RS-232c x1
  RJ45 (LAN)	x1
  Audio output	Mini jack x1<br>Speakers 2 x 8W
  HDCP	Yes
  Extra	Touch through-glass, temperature sensor with fan control
  Kiosk mode	Yes
  Max. non-stop operating time	24/7
  Glass thickness	2mm
  Glass hardness	7H
  60950 Ball drop test	Yes
  Water and dust protection	IP54 (front)
  Housing (bezel)	Metal
  OSD key lock	Yes
  OSD languages	EN, DE, FR, ES, IT, RU, NL, PL
  Control buttons	Power, Menu, Exit, Up, Down
  User controls	Picture (Picture mode, Backlight, Contrast, Brightness, Chroma, Phase, Sharpness, Color temperature, Reset)<br>Sound (Treble, Bass, Balance, Volume, Mute, Speaker, Audio source, Reset)<br>Screen (Aspect, Adjust screen, Touch feature, Touch switch)<br>Setting (Language, Schedule, Power save, Control settings, Network settings, Advanced)<br>Setting (Advanced, Information, All reset)
  Plug & Play	DDC2B
  Orientation	Landscape, Portrait, Face-up
  VESA mounting	400 x 200mm
  Operation temperature range	0°C – 40°C
  Storage temperature range	-20°C – 60°C
  MTBF	50,000 hours
  ACCESSORIES INCLUDED
  Cables	Power, USB, HDMI, DP
  Guides	Quick start guide, safety guide
  Cable cover	Yes
  Power supply unit	Internal
  Power supply	AC 100 – 240V, 50/60Hz
  Power usage	60W typical, 1.5W standby, 0.3W off mode
  SUSTAINABILITY
  Regulations	CE, EAC, RoHS support, ErP, WEEE, cULus, REACH, UKCA
  Energy efficiency class (Regulation (EU) 2017/1369)	G
  REACH SVHC	Above 0.1%: Lead
  Product dimensions W x H x D	738.7 x 439.9 x 67mm
  Box dimensions W x H x D	187 x 590 x 900mm
  Pallet volume	18 pcs
  Weight (without box)	13.4kg
  Weight (with box)	17.2kg
  EAN code	4948570118038

• Warranty	Product	Cover
  Visioncare	Desktop LCD products (Monitors)  (17″ – 43″)	3 years on-site UK warranty. (Upgrades to 5 years available)
  Touchcare	LCD touchscreen products	3 years repair and return. (Upgrades to on-site & 5 years available)
  LFD	Large Format Displays Standard Warranty	3 years collect and return (Upgrade to swap, installation & 5 years available) Download

  HOW TO ACTIVATE YOUR WARRANTY

  There is no need to pre-register your warranty, just follow the six simple steps below to activate your warranty should the need arise. First-class service is assured by our experienced engineers and customer service helpdesk.

  Step one – Check that all connections have been properly made.

  Step two – Check the set-up in the user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.

  Step three – If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 01926 819 189. Please have ready to hand the following details: model number, serial number and date of purchase*. Or fill in the Service Request Form.

  Step four – Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.

  Step five – Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.

  Step six – Please ensure your product is clean and presentable before packaging it in the original box for collection.

  * Proof of purchase may be required

  ON-SITE SWAP OUT

  PIONEERING CUSTOMER SERVICE.

  iiyama has always strived to achieve maximum reliability and to prove our belief in our products we were the first manufacturer to confidently guarantee our display products with a 3-year on-site warranty as standard changing and shaping the warranty landscape forever.
  Visioncare is our comprehensive warranty support scheme for standard desktop display products.  We understand that should a fault occur, downtime needs to be minimised and vision care was designed to do just that.

  1-) If your display should develop a fault within the first 2 years of purchase, iiyama will arrange a replacement unit of an equivalent or higher specification.
  2-) iiyama endeavours to dispatch the replacement unit within 24hrs whenever possible.
  3-) iiyama takes care of the swap out and all carraige charges.

  And it’s not just us at iiyama that believes we provide great service, our customers think so too. iiyama has been proud to receive many reader-voted magazine awards for customer satisfaction and reliability.

  For Desktop and Touchscreen displays (below 42″) service
  Call 01926 819189 between 9:00am – 5:30pm Monday to Friday 
  For Large Format Displays (42″ and above) service
  Call 03302 020 463 between 9:00am – 5:30pm Monday to Friday

  Service request form

• Document	Download Link
  User Manual	DOWNLOAD
  Technical Specification	DOWNLOAD
  Drawing	DOWNLOAD
  UK Energy Label	DOWNLOAD